Shipping policy

Last Updated: August 21, 2026

At HYDE NOTHING, we are committed to delivering your hair care products safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, wehydenothing.com.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team will process your order within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

During sales, promotional periods, holidays, or other high-demand periods, processing may take slightly longer than usual.

2. Shipping & Delivery Time

For orders within India:

Standard Shipping: 3–7 business days after order processing.
Total Estimated Delivery Time: Approximately 4–9 business days from the date of order confirmation.

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

3. Free Shipping

We offer FREE SHIPPING on orders above ₹999 within India.

For orders below ₹999, applicable shipping charges, if any, will be displayed at checkout before you complete your purchase. (Wehydenothing)

4. Order Tracking

Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided at the time of purchase.

You can use the tracking information to monitor the status and estimated delivery of your order.

If you do not receive tracking information after your order has been dispatched, please contact our customer support team.

5. Delivery Address

Please make sure that your shipping address, phone number, email address, and other order details are correct before completing your purchase.

HYDE NOTHING will not be responsible for delays or failed deliveries caused by:

Incorrect or incomplete addresses
Incorrect contact information
Customer unavailability
Refusal to accept the package
Multiple unsuccessful delivery attempts

If a package is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.

6. Delivery Delays

We make every reasonable effort to deliver orders within the estimated timeframe. However, delivery may occasionally be delayed due to circumstances beyond our control, including:

Severe weather conditions
Natural disasters
Public holidays
Courier or logistics issues
Transportation delays
High-volume sale periods
Incorrect address or contact details
Regulatory or other unforeseen circumstances

In such cases, we appreciate your patience and understanding.

7. Damaged or Tampered Packages

Please inspect your package at the time of delivery.

If you receive a package that appears damaged, opened, leaking, or tampered with, please take photographs/videos of the package and contact us as soon as possible.

For damaged or defective products, please refer to our Refund & Return Policy and provide the necessary details and photographic evidence. (Wehydenothing)

8. Missing or Undelivered Orders

If your order shows as delivered but you have not received it, please contact us as soon as possible so that we can assist you in coordinating with the courier partner.

We recommend contacting us promptly after noticing an issue with the delivery status.

9. International Shipping

If international shipping is available for your location, delivery timelines and shipping charges may vary depending on the destination country and courier service.

International orders may also be subject to customs duties, taxes, import charges, or other fees imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery may generally take longer than domestic delivery due to customs clearance and international logistics.