Privacy policy

Effective Date: 17 August 2026

At HYDE NOTHING, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, www.wehydenothing.com, purchase our products, create an account, subscribe to our communications, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About HYDE NOTHING

HYDE NOTHING is a hair-care brand offering shampoos, hair masques, hair serums, and related hair-care products.

Registered/Business Address:
Second Floor, E-310, DSIIDC Industrial Area, Sector 5, Bawana,
New Delhi, Delhi – 110039, India

Email: Wehydenothing@gmail.com
Phone:  +91 82838 79793

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

A. Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • City, state, country, and postal code

  • Account login information

  • Order and purchase history

  • Information provided in customer enquiries or communications

B. Payment Information

When you make a purchase, payment information may be processed through our third-party payment service providers.

HYDE NOTHING does not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own servers.

Payment information is handled by the applicable payment processor according to its own privacy and security policies.

C. Website Usage Information

When you visit our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website or source

  • Date and time of website access

  • Website interaction and navigation information

This information helps us understand website usage, improve performance, maintain security, and provide a better user experience.

D. Information You Voluntarily Provide

You may provide information when you:

  • Create or manage an account

  • Place an order

  • Contact customer support

  • Submit an enquiry

  • Subscribe to our newsletter

  • Participate in promotions or campaigns

  • Submit reviews or feedback

  • Use any hair-care recommendation or quiz feature

  • Communicate with us through email, phone, or other available channels

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Deliver purchased products

  • Process payments and refunds

  • Provide customer support

  • Manage customer accounts

  • Respond to enquiries and requests

  • Send order confirmations and transaction-related communications

  • Provide information about products, offers, and promotions where permitted

  • Send newsletters and hair-care related communications if you have subscribed

  • Personalize website content, recommendations, or shopping experiences

  • Improve our products, website, services, and customer experience

  • Analyze website traffic and usage

  • Detect, prevent, and investigate fraud, abuse, and unauthorized activity

  • Maintain website security and functionality

  • Comply with applicable legal and regulatory requirements

  • Enforce our terms, policies, and other legal rights

4. Hair-Care Quiz and Personalization

HYDE NOTHING may offer hair-care quizzes, recommendation tools, or similar features designed to help users identify products based on their stated hair concerns, preferences, or goals.

Information submitted through these features may be used to provide relevant product recommendations and improve your experience.

These tools are intended for general hair-care and product guidance and should not be considered medical diagnosis or professional medical advice.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the website.

Cookies may be used for purposes such as:

  • Remembering shopping cart information

  • Maintaining login or session functionality

  • Remembering user preferences

  • Improving website performance

  • Understanding website traffic

  • Measuring marketing effectiveness

  • Providing relevant content or advertising

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Analytics and performance service providers

  • Marketing and communication service providers

  • Customer-support service providers

  • IT, security, and fraud-prevention providers

These service providers may access information only to the extent reasonably necessary to perform services on our behalf.

We may also disclose information where required by law, legal process, governmental authority, or where necessary to protect our rights, users, property, or the security of our website.

7. Third-Party Services and Links

Our website may use or link to third-party services, websites, applications, payment providers, social media platforms, analytics services, or other external services.

Third-party websites and services have their own privacy policies and terms. HYDE NOTHING is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing your personal information.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may send you information about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • Hair-care tips

  • Brand updates

  • Other relevant HYDE NOTHING communications

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may still receive essential transactional communications relating to orders, payments, account activity, or customer service.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders and providing services

  • Maintaining business and transaction records

  • Providing customer support

  • Resolving disputes

  • Preventing fraud and abuse

  • Complying with applicable legal, tax, accounting, and regulatory requirements

  • Enforcing our agreements and protecting our legal rights

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Request information about how your personal information is used

  • Raise a concern or complaint regarding our handling of your information

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

13. International Data Transfers

Depending on the service providers we use, your information may be processed or stored on systems located outside your state, city, or country.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data-protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with a revised Effective Date.

We encourage you to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

HYDE NOTHING
Second Floor, E-310, DSIIDC Industrial Area, Sector 5, Bawana,
New Delhi, Delhi – 110039, India

Phone: +91 82838 79793
Email: Wehydenothing@gmail.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable requirements.

16. Consent

By accessing and using www.wehydenothing.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.